SHERATON HONG KONG HOTEL & TOWERS, Hong Kong – A Smart Stay in the City
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Key details
About the Hotel
20 Nathan Road,
Hong Kong,
China,
Guangdong
Rooms & Suites
Sheraton Hong Kong Hotel & Towers offers 782 rooms with premium bedding, pillow menus, and laptop-friendly workspaces. Each room includes a complimentary smartphone for unlimited local calls, 3G data, and city guides. Some rooms feature floor-to-ceiling windows with views of Victoria Harbour or the city. Bathrooms come with rainfall showers, bathrobes, and slippers. Executive lounge access is available in select rooms.
Dining & Bars
Six restaurants and lounges serve Chinese, Japanese, and international cuisine. Celestial Court specializes in modern Chinese dishes, including dim sum. Unkai Japanese Cuisine offers teppanyaki, sushi, and a sake collection. Oyster & Wine Bar serves fresh oysters and fine wines with harbour views. The Café provides an all-day buffet with seafood and local dishes. Sky Lounge and Lobby Lounge offer cocktails, wine, and small plates.
Leisure & Wellness
The 18th-floor rooftop pool overlooks Victoria Harbour. A fitness center includes Peloton bikes and Technogym equipment. A hot tub and sauna are available for relaxation. The spa offers massages and wellness treatments. Guests can explore nearby hiking trails or golf lessons.
Location & Transport
The hotel is a 5-minute walk from Tsim Sha Tsui MTR Station and the Express Rail Link. Harbour City shopping mall and the ferry terminal are steps away. Nearby attractions include the Hong Kong Space Museum, Avenue of Stars, and iSQUARE. Victoria Peak and Repulse Bay are within 10 km.
Services & Facilities
A 24-hour concierge assists with travel plans. The business center provides high-speed internet, printing, and translation services. Same-day laundry is available for items received before 1 PM. Babysitting services cost 100 HKD per hour. Accessible features include roll-in showers, wheelchair-friendly van parking, and service animal accommodations.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Free Wi-Fi in rooms
Parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Dryer
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's menu
Spa & Leisure
Rooftop pool
Sauna
Jacuzzi
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Parquet floor
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Location
20 Nathan Road,
Hong Kong,
China,
Guangdong
Map view
20 Nathan Road,
Hong Kong,
China,
Guangdong
City landmarks
Museum
Hong Kong Museum of History
4000 ft
Church
Victoria Harbour
3100 ft
Park
Kowloon Park
2700 ft
Park
Victoria Park
1.3
mi
Park
Hong Kong Park
1.4
mi
Landmark
Man Mo Temple
1.6
mi
Landmark
The Cenotaph
1.2
mi
Shopping Area
Harbour City
2300 ft
Church
St. John's Cathedral
1.4
mi
Bus Station
Tsim Sha Tsui East Waterfront Podium Garden
4300 ft
Shopping Area
Causeway Bay
1.3
mi
Landmark
Hong Kong Coliseum
1.0
mi
Tower
Former Kowloon-Canton Railway Clock Tower
2800 ft
Landmark
Victoria Peak
2.2
mi
Square
Statue Square
1.3
mi
Event hall
Hong Kong Convention and Exhibition Centre
1.8
mi
Gallery
Garden of Stars
2200 ft
Landmark
Sky 100 Hong Kong Observation Deck
1.8
mi
Square
Golden Bauhinia Square
1.7
mi
Landmark
Wan Chai
1.8
mi
Nearby
Hong Kong Island
Hong Kong Skyline
1500 ft
Tsim Sha Tsui East Promenade
Avenue of Stars
1400 ft
Museum
Hong Kong Science Museum
600 ft
10 Salisbury Rd
Hong Kong Space Museum
600 ft
Tsim Sha Tsui
Tsim Sha Tsui Promenade
500 ft
Museum
Hong Kong Museum of Art
1200 ft
Shopping Area
iSQUARE
800 ft
Museum
Hong Kong Heritage Discovery Centre
1900 ft
Mosque
Kowloon Mosque and Islamic Centre
1800 ft
Shopping Area
1881 Heritage
1500 ft
Restaurants
Aqua Roma, Aqua Tokyo & Aqua Spirit
1500 ft
29/F & 30/F
The Lobby at the Peninsula Hong Kong
400 ft
Salisbury Road
Felix
1600 ft
The Peninsula Hotel
Hutong
1500 ft
1 Peking Road
Sky Lounge
400 ft
20 Nathan Road 20 Nathan Road
Celestial Court Chinese Restaurant
500 ft
20 Nathan Road
Unkai Japanese Restaurant
800 ft
20 Nathan Road 3/F
Gaddi's
1700 ft
1/F
Starbucks
500 ft
10 Salisbury Road G/F
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 6 reviews
4/5
based on 3765 reviews
8.2
8.2/10 based on 948 reviews
#105 of 740 hotels in Hong Kong based on Tripadvisor
George
United Kingdom,
March
2024
8.0/10
The Sheraton Kowloon is a great choice for a stay in Hong Kong with its excellent location near transportation options, superb views, and friendly service. However, noise levels can be a bit bothersome, and recent price changes may affect the overall value.
Rooms
8.0
The rooms, with the incredible legendary Wanda from the corridor outside, are on par with other 5-Star hotels in Hong Kong, offering good space, facilities, and great views of the surroundings. The bathroom and dressing areas were very nice.
Service
7.0
The staff at Sheraton Kowloon are very friendly and helpful, making my stay more enjoyable. However, during the riots happening outside, I expected a bit more assistance, especially with transportation options.
Location
9.0
The location of the hotel is excellent, providing easy access to MTR, buses, and taxis. It's also close to the ferry terminal, but be aware that it can get noisy at times when the door is open. The Sheraton is conveniently located near various city attractions.
Dining
8.0
The dining experience was pretty amazing, offering spectacular views while enjoying your meal. However, I was a bit disappointed by having to pay for a full breakfast when I only wanted some fruit and yoghurt.
Facilities
8.0
The Sheraton Kowloon boasts good facilities, including services like room service, car hire, dry cleaning, and laundry. They also offer a welcome drink and tours/ticket assistance.
Great location
Noise levels
Angela
United States,
February
2024
8.4/10
Staying at this hotel was a fantastic experience overall. The rooms were spacious and well-appointed, and the staff, especially Ms. Mikiko Watanabe, went above and beyond to ensure a pleasant stay. The location was perfect, right off Nathan Road and adjacent to the Tsim Sha Tsui MTR station. However, the dining options were limited and pricey for what was offered.
Rooms
8.0
The room I stayed in was very big for Hong Kong standards, although an additional toilet and larger TVs would have been an added plus. The room overlooked the courtyard and a construction area, which was not too pleasing.
Service
9.0
The staff, from the front desk to the concierge and Ms. Mikiko Watanabe from guest relations, were incredibly helpful and accommodating. I was even pleasantly surprised with an upgrade to a suite with a harbor view.
Location
10.0
The hotel's location was a highlight of my stay. Being right off Nathan Road and adjacent to the Tsim Sha Tsui MTR station made it extremely convenient for exploring Hong Kong.
Dining
7.0
While the dining options at the hotel had all the usual offerings one would expect from a Sheraton, the prices were quite high, and I found the breakfast selection to be limited and overpriced.
Facilities
8.0
The hotel offers a range of facilities including room service, car hire, dry cleaning, housekeeping, laundry, welcome drink, tours/ticket assistance, and even a happy hour. However, the noise from the air purifier in the dining area was quite noticeable.
George
United Kingdom,
January
2024
7.8/10
Staying at this hotel was a mix of positives and negatives. The rooms, although kind of old, are spacious and kept clean, with a nice double sink and a comfortable bed. However, despite upgrading to a room on the top floor with views onto both Nathan Road and the harbor, it was not ready upon arrival at 7 pm, requiring a wait for an additional bed to be added.
Rooms
8.0
The room I stayed in was spacious, clean, and had a nice double sink. The bed was really comfortable.
Service
9.0
I found the service here to be professional and very friendly. The staff was accommodating and provided excellent assistance.
Location
9.0
This hotel is located exactly where you want to be, very convenient and close to major transportation hubs like the MTR and Star ferry terminal.
Dining
6.0
The dining options were okay but nothing special. The prices didn't quite match the quality of the food.
Facilities
7.0
The hotel offers various services including room service, car hire, dry cleaning, and more, catering to guests' needs.
John
United States,
October
2023
9.0/10
I had an amazing stay at this hotel. The rooms were well-serviced twice a day with all the necessary facilities, and opting for a Towers room was truly worth it. The service was top-notch, incredibly attentive, and the staff went above and beyond to ensure everything was arranged perfectly for my travels. The location was perfect, with easy access to the MTR and stunning views. The dining options were delightful, offering a variety of tasty dishes. With excellent facilities, this hotel truly exceeded my expectations.
Rooms
9.0
My room was serviced twice a day and had all the essential facilities like a hairdryer, safe, iron, ironing board, and coffee/tea making amenities. Opting for a Towers room was a great decision!
Service
9.0
The staff was extremely friendly and attentive, providing excellent customer service. They were always there to help and made sure all my travel arrangements were perfectly in place.
Location
10.0
The hotel's location was excellent, right on Nathan Road close to shops and the Metro train station. The view over Victoria Harbour was breathtaking, and the proximity to the metro station and Ferry Pier made exploring the city very convenient.
Dining
8.0
The dining experience was delightful, with plenty of tasty options to choose from. The variety and quality of the food were impressive.
Facilities
9.0
The hotel offered excellent facilities that enhanced my stay. From room service to tours assistance, everything was well-organized and convenient.
Will
United States,
October
2023
7.8/10
Despite the older rooms that are prone to noise disturbances even on the top floor, the Sheraton Kowloon offers a lively location with easy access to shopping centers and eateries. The service varies from lovely and helpful to times when the staff seem to be in a bad mood. The dining options are versatile and efficient, providing a great experience overall. However, the Sheraton Kowloon is competitively priced compared to other properties, offering value for money considering the breathtaking view of Victoria Harbor.
Rooms
7.0
Despite upgrading to the top floor, the room still caught outside noise. The rooms are old but clean.
Service
7.0
The service was a mix of lovely and attentive assistance, with some instances of staff being in a bad mood.
Location
9.0
The location is unbeatable, offering easy access to everything in Kowloon and stunning views of Victoria Harbor.
Dining
8.0
The dining experience is versatile and efficient, with various choices and attentive staff.
Facilities
8.0
The Sheraton Kowloon offers versatile dining options, including a great wine bar.
Arthur
United Kingdom,
June
2023
8.2/10
The hotel offers nice, modern rooms that are on the smaller side but provide an excellent view of the 8 PM light show, typical of Hong Kong. The service is kind and accommodating, reflecting the high level of service expected from Marriott/Former Starwood hotels. The location is very convenient, with easy access to transportation and various dining options nearby. The dining experience is versatile, offering Japanese dishes at almost US $40, including taxes. Overall, a great value for the money with some minor downsides.
Rooms
8.0
The rooms are very nice and modern, albeit on the small side.
Service
9.0
The service provided by the staff members, including the generous cake dessert gesture, was nice and typical of higher-tier hotel service.
Location
9.0
The location is excellent, with easy access to major transport hubs, shopping centers, and various dining options within walking distance.
Dining
7.0
The dining experience is versatile, offering Japanese dishes at almost US $40, including taxes.
Facilities
8.0
The hotel offers various facilities such as room service, car hire, and laundry service.